Measuring adoption has long been a challenge for change practitioners. What to measure, when to measure and whether change management can claim credit are just some of the questions that make a relatively simple problem seem complicated. This session applies lessons learned from the non-profit community and behavior science to help you develop adoption metrics that truly measure the success of the change. Learn what to measure, how to scale adoption metrics (and incentives) and how to share the approach and results using a simple tool.
Skill Level: Intermediate (3-5 Years of Change Management Experience)
Registration is limited to ACMP Members only. For more information and to register, visit the ACMP Global Event Page.
Association of Change Management Professionals, DC Chapter, PO Box 23806, 470 L’Enfant Plaza, Ste 23806, Washington, DC 20026