USE CHANGE OBJECTION & RESISTANCE AS A GIFT

We can view change resistance and objection as a nuisance and something we don't want to deal with but, what if we looked at it differently? What if we could better understand why change resistance and objection occurs and have solid strategies and actions to turn it into a valuable gift! In this session, we learn about the 5 common types of change resistance and objection, and their root causes, and identify some creative ways to leverage change resistance and objection to our advantage. And, you become a critical part of our solutions when you join a small group breakout session and strategize real-life change resistance and objection business scenarios. You walk away from the session with a handy quick reference guide for how to best use change resistance and objection as a gift!  

Takeaways:

• Define the most common types of resistance (symptoms) and their root causes.
• Identify actions and strategies to manage and mitigate each type of resistance.
• Learn and engage in 2 dialoguing tools for managing change resistance and objection.

Target Audience: All levels of Change Professionals

About our Speaker:

Michelle Yanahan, the Principal and Owner of ChangeFit 360, is a passionate organizational change management strategist and thought leader with proven expertise in executing change programs that enhance and grow organizational change management as a strategic business competency. 

Michelle has 20+ years of progressive business experience in leadership roles, holds a Masters in Organizational Behavior as well as CCMP and Prosci ADKAR change management certifications. 

ChangeFit 360 has been recognized by ACMP, ATD, SHRM and ICF as a qualified education provider in support of their professional certifications and is proud to hold a >90% customer satisfaction rate for the past 5 years running.

August 7, 2024 
12:00 PM - 1:00 PM

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Virtual - link supplied upon registration