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The Change Maker's Book Club: Crucial Conversations by Kerry Patterson

  • September 19, 2018
  • 7:00 PM - 8:30 PM
  • Politics and Prose (in The Alcove), Northwest D.C. 5015 Connecticut Avenue NW Washington, D.C. 20008


Registration is closed

Crucial Conversations hosted by Robin Broadnax

Crucial Conversations (CC), published in 2002, exploded onto the scene and revolutionized the way millions of people communicate when the stakes are high. Robin will explain its approach through her lens as a change management expert. CC prepares us when we’re under pressure, when we’re stumped, and when feelings are all over the map. You can transform anger and hurt feelings into powerful dialogue where it is safe to talk about almost anything.  You can be persuasive without being abrasive – with your sponsor, stakeholders, colleagues and friends. When the stakes are high, opinions vary and emotions run strong, CC can be a “go-to” coach!

Find it at your local library, order it today or simply pop in to gain immediate take-aways. Learn, share and network with fellow change makers at Politics and Prose – an independent bookstore in Washington D.C. since 1984.

NOTE: A second edition has just been published, with more tips and tools for the taking.

About Robin

Robin has 20 years of experience coaching, facilitating, and presenting at all levels in academia, government, and corporate settings. She has designed and led custom coaching programs to support major change initiatives with great success. She speaks about change management in the U.S. and abroad, and has published case studies in national magazines. She serves on the ACMP DC Chapter Board of Directors and is a Senior Executive Consultant at Suntiva LLC where she provides organizational performance consulting to federal clients in the DC metro area. She is passionate about helping others to discover their brilliance and to share it at work and at home.

ACMP DC members $10/each

Non-members and friends $15/each

Directions/Parking at

Association of Change Management Professionals, DC Chapter, PO Box 23806470 L’Enfant Plaza, Ste 23806

Washington, DC 20026

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