Crucial Conversations hosted by Robin Broadnax
Crucial Conversations (CC), published in 2002, exploded onto the scene and revolutionized the way millions of people communicate when the stakes are high. Robin will explain its approach through her lens as a change management expert. CC prepares us when we’re under pressure, when we’re stumped, and when feelings are all over the map. You can transform anger and hurt feelings into powerful dialogue where it is safe to talk about almost anything. You can be persuasive without being abrasive – with your sponsor, stakeholders, colleagues and friends. When the stakes are high, opinions vary and emotions run strong, CC can be a “go-to” coach!
Find it at your local library, order it today or simply pop in to gain immediate take-aways. Learn, share and network with fellow change makers at Politics and Prose – an independent bookstore in Washington D.C. since 1984.
NOTE: A second edition has just been published, with more tips and tools for the taking.
Robin has 20 years of experience coaching, facilitating, and presenting at all levels in academia, government, and corporate settings. She has designed and led custom coaching programs to support major change initiatives with great success. She speaks about change management in the U.S. and abroad, and has published case studies in national magazines. She serves on the ACMP DC Chapter Board of Directors and is a Senior Executive Consultant at Suntiva LLC where she provides organizational performance consulting to federal clients in the DC metro area. She is passionate about helping others to discover their brilliance and to share it at work and at home.
ACMP DC members $10/each
Non-members and friends $15/each
Directions/Parking at Politics-Prose.com
Association of Change Management Professionals, DC Chapter, PO Box 23806, 470 L’Enfant Plaza, Ste 23806,
Washington, DC 20026